Learn how to use Serobe to elevate your residence management.
If you initially created a student profile but now want to switch to a management profile, follow the steps outlined below. By switching profiles, you can access additional features and functionalities relevant to a management role. You can switch between the two different views using a link on your top navigation. • When you click on your name, you will see a menu of dropdown options.
Serobe allows you to add students to you residence and empower them to book their own rooms. One of the essential tasks you'll need to do is kick start the new room allocation cycle for the upcoming academic year. This guide will walk you through the steps to enable an allocation cycle and add students, empowering them to apply for rooms in the residence. Step 1: Enabling an Allocation Cycle To begin, follow these simple steps to create a new room allocation cycle: Make sure that you are logged in to your Serobe account and then navigate to the residence management dashboard. • • Look for the "Allocations" tab and click on it or click on this link to go directly to it. • In the drop-down menu, locate the "Settings" section and click on it • Click on "Start an allocation cycle" to initiate the process. • Fill in the necessary details for the allocation cycle, including the start and end dates, cycle name, and any other relevant information. • Save the changes, and your new allocation cycle will be created. Step 2: Adding Students for Room Applications
Oftentimes in the residence you need to sign-out and sign-in inventory (games, cleaning equiment etc) and our residence management system empowers you to maintaining precise register of who signed out out and when. In this guide we will take you through how you can achive this; How to Sign Out Inventory item 1. Access the System: Log in to the Student Residence Management System using your management details. 2. Navigate to the Registers Tab: On the main dashboard, locate the navigation menu on the left side. • Click on "Community" to expand the options. • Select "Registers" from the expanded menu. 3. Select the Sign-Out Option: • Within the Registers tab, find and click on "Sign Out Item" button. This will open the sign-out form. 4. Fill Out the Sign-Out Form: 1. Choose the Student: • Select the student who will be borrowing the game from the list of registered students. 2. Specify Quantity: • Enter the number of games being signed out. Ensure this number does not exceed the available stock. 3. Describe the Condition: • Indicate the condition of the inventory item (e.g., Excellent, Good, Fair, or Poor). This helps in tracking the state of the inventory item during its usage. 4. Confirm and Submit: • Review the details you’ve entered for accuracy. • Click "Submit" to finalize the sign-out process. A confirmation message will appear, and the system will update the inventory and student records accordingly. How to Sign In an inventory item 1. Access the System: • Log in to the Student Residence Management System using your management details. 2. Navigate to the Registers Tab: • On the main dashboard, locate the navigation menu on the left side. • Click on "Community" to expand the options. • Select "Registers" from the expanded menu. 3. Select the Sign-In Option: • Within the Registers tab, find table for the inventory item register and click on edit. 4. Fill Out the Sign-In Form: • Select the Student: • Choose the student who is returning the game from the list of registered students. 5. Specify Quantity: • Enter the number of games being returned. Ensure this number matches what was originally signed out. 6. Describe the Condition: • Indicate the condition of the returned game board (e.g., Excellent, Good, Fair, or Poor). This helps in tracking any changes in the inventory item's condition. 7. Confirm and Submit: • Review the details you’ve entered for accuracy. • Click "Submit" to finalize the sign-in process. A confirmation message will appear, and the system will update the inventory and student records accordingly.
Managing room bookings for residents in your residence is straightforward with Serobe. Follow these steps to ensure residents can apply for and book rooms successfully. Remove Non-Management Users On the management dashboard, navigate to the Settings section and select the Users tab. Click on the Remove all users button to clear all non-management users. This ensures only relevant users can access the system. Important: Ensure you are signed in using the reception account before performing this action. Navigate to the Users tab in Settings and click "Remove all users" to clear non-management accounts. Add Students Go to the Invitations tab on the dashboard. Click on the Add Students dropdown, where you can choose to either: • Add a single student manually, or • Upload a file to add multiple students at once. When you're uploading a file, please ensure that it is a csv file with the following headers. first name, last name, student number, email. The most important headers here are student number and email Select "Add Students" from the dropdown to input resident details manually or via file upload. Submit and Notify Students After submitting the form, the accounts for the added students will be created automatically. Each student will receive an invitation email prompting them to log in and access their account. This email contains all necessary instructions to get started. Example of the invitation email students will receive after their accounts are created. Review Room Applications Once students have access, they can apply for rooms. To view these applications, navigate to the Allocations tab and select the Pending section. Here, you can review and manage all room applications. Image Caption: Use the Allocations tab to monitor pending room applications submitted by residents. By following these steps, you’ll ensure a smooth setup for residents to book rooms while maintaining an organized system. For further assistance, feel free to contact our support team!
