How can we help you?

Learn how to use Serobe to elevate your residence management.

How to change your password

Have you forgotten your password? Read on for steps to sign back in to Serobe. • Visit https://serobe.co.za/users/password/new • Enter your email address and click send instructions • Check your email inbox from Serobe regarding password reset instructions • Click on the click and follow the steps that follow •

How to log out of your serobe account

Signing out of your account on Serobe is quick and easy – and you can always sign back in at any time. Signing out as a management user • At the bottom of the sidebar click on the 3 dots button [serobe management user logout] • • Then when the menu pop up appears, click on Log out to log out of your Serobe account. Signing out as a resident user There is a logout button on the top right button on your screen - this is the same location as when you are on a mobile phone as well as desktop or laptop. • [serobe resident user logout] • By clicking on logout, you will be signed out of your Serobe account.

How to sign in to serobe

Whether you're a student resident or residence management, you can use the same email address to sign in to Serobe. • Go to Serobe login screen - https://www.serobe.co.za/login • Enter your email and password • Click Sign in  Sign in with Microsoft You can also sign in with your Microsoft account by clicking on "Sign in with Microsoft" button on the login page. [serobe sign in with microsoft]