Learn how to use Serobe to elevate your residence management.
If you are unable to access your residence on the Serobe residence management platform, it may be because your residence administrator has not yet assigned you. Residence administrators manage resident assignments, as they have access to official records of who has been allowed into the residence. H...
If your residence has opened their rooms allocations to students and you either did not receive and email invitation to book a room or you did not see anything menu item on your residence dashboard, you may not be added to the allocations list. What is an allocations list? An allocations list is ...
If your student housing policy requires you visitors to sign a visitors register on their visit at your residence, you may find our visitors management system useful. This is a digital register for all your student residence visitors that is used to keep track and monitor visitors at your residence....
How to set your availability for duty roster planning. The availability dashboard is available under the Timesheets menu item on your resident dashboard - this is the area within your dashboard where you can manage your timesheets and also update your availability. In order to setup a new availabi...
You can access your Serobe account by entering https://www.app.serobe.co.za/login into your mobile or desktop web browser. Alternatively, you can login through the Serobe App on your mobile or tablet. Steps Navigate to Serobe login screen Enter your email that is associated with your Serobe acc...
How to set your availability for duty roster planning. The availability dashboard is available under the Timesheets menu item on your resident dashboard - this is the area within your dashboard where you can manage your timesheets and also update your availability. In order to setup a new availabi...
To reset your password; Click on forgot password on the sign in screen - https://www.serobe.co.za/login Enter your email address then check your email inbox (or sometimes spam) for email from Serobe Enter your new password and log in again. Click on forgot password enter your email address and che...
It might happen that you may want to edit a laundry booking that you have already made, this could be because of a number of reasons. Instead of just not showing up for your laundry slot, and perhaps creating a new one, we recommend editing it to reflect the new time or date you want to instead. S...
How to set your availability for duty roster planning. The availability dashboard is available under the Timesheets menu item on your resident dashboard - this is the area within your dashboard where you can manage your timesheets and also update your availability. In order to setup a new availabi...
If you're residence requires report any defects as maintenance requests, you can log maintenance issues on the Serobe residence management platform. Firstly, ensure that you are signed in by navigating to https://www.app.serobe.co.za/login into your mobile or desktop web browser. Alternatively, yo...
It might happen that you may want to cancel a laundry booking that you have already made, this could be because of a number of reasons. Instead of just not showing up for your laundry slot, we recommend cancelling it so that other residents can also use or book that slot. Steps Once you have logge...
If you're residence requires you to book a laundry facility before using it, you might need to use Serobe's laundry facility booking system to make the booking. Firstly, ensure that you are signed in by navigating to https://www.app.serobe.co.za/login into your mobile or desktop web browser. Alte...
How to set your availability for duty roster planning. The availability dashboard is available under the Timesheets menu item on your resident dashboard - this is the area within your dashboard where you can manage your timesheets and also update your availability. In order to setup a new availabi...
How to set your availability for duty roster planning. The availability dashboard is available under the Timesheets menu item on your resident dashboard - this is the area within your dashboard where you can manage your timesheets and also update your availability. In order to setup a new availabi...
The availability dashboard for management users is where they can create and manage their availability schedule. Availability schedules are used to define the hours of operation that each managerment user is available for when doing a duty roster for the residence. From within your availability d...
