How to Enable Residents to Book Rooms
Managing room bookings for residents in your residence is straightforward with Serobe. Follow these steps to ensure residents can apply for and book rooms successfully.
Remove Non-Management Users
On the management dashboard, navigate to the Settings section and select the Users tab. Click on the Remove all users button to clear all non-management users. This ensures only relevant users can access the system. Important: Ensure you are signed in using the reception account before performing this action.
Navigate to the Users tab in Settings and click "Remove all users" to clear non-management accounts.
Add Students
Go to the Invitations tab on the dashboard. Click on the Add Students dropdown, where you can choose to either:
- Add a single student manually, or
- Upload a file to add multiple students at once. When you're uploading a file, please ensure that it is a csv file with the following headers. first name, last name, student number, email. The most important headers here are student number and email
Select "Add Students" from the dropdown to input resident details manually or via file upload.
Submit and Notify Students
After submitting the form, the accounts for the added students will be created automatically. Each student will receive an invitation email prompting them to log in and access their account. This email contains all necessary instructions to get started.
Example of the invitation email students will receive after their accounts are created.
Review Room Applications
Once students have access, they can apply for rooms. To view these applications, navigate to the Allocations tab and select the Pending section. Here, you can review and manage all room applications.
Image Caption: Use the Allocations tab to monitor pending room applications submitted by residents.
By following these steps, you’ll ensure a smooth setup for residents to book rooms while maintaining an organized system. For further assistance, feel free to contact our support team!