How to book a laundry slot using serobe

If you're residence requires you to book a laundry facility before using it, you might need to use Serobe's laundry facility booking system to make the booking.

Firstly, ensure that you are signed in by navigating to https://www.app.serobe.co.za/login into your mobile or desktop web browser. Alternatively, you can login through the Serobe App on your mobile or tablet.

Note: Some residences might only allow you to book one laundry slot (typically 2hrs long) per day. So if you have a lot of laundry, it might be best to spread it across two days.

Steps

  • Once you have logged in, Navigate to your laundry booking page
  • Click on the Get Started button
  • Select the date and time for which you want to do your laundry
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  • Enter the number of washers and dryers that you need to use
  • Click on the Book laundry slot button to confirm
  • You will receive an email confirming this booking and also a calender event regarding the booking as a reminder.

Editing a laundry slot

You can edit the laundry slot that you have booked, to find out show to do that please see this guide.

Cancelling a laundry slot

It might happen that you may want to cancel a laundry booking that you have already made, this could be because of a number of reasons. Instead of just not showing up for your laundry slot, we recommend cancelling it so that other residents can also use or book that slot.

To find out how to cancel a laundry slot, please see this guide.