How to create a maintenance request using serobe

If you're residence requires report any defects as maintenance requests, you can log maintenance issues on the Serobe residence management platform.

Firstly, ensure that you are signed in by navigating to https://www.app.serobe.co.za/login into your mobile or desktop web browser. Alternatively, you can login through the Serobe App on your mobile or tablet.

Steps

  • Once you have logged in, Navigate to your maintenance booking page
  • Click on the New maintenance issue button
  • Fill in the maintenance form and ensure that you are as detailed as possible.
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  • Click on the Submit issue button to confirm

Editing a maintenance issue

Deleting a maintenance issue